Cookie Policy

Last Updated: 01/11/2025

1. Who we are and what this policy covers
This Cookie Policy explains how Clothes Collector (“we”, “us”, “our”) uses cookies and similar technologies on clothescollector.co.uk (the “Site”). It is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

2. What cookies and similar technologies are
Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, pixels, and tags. These tools help our Site function properly, remember your preferences, protect the service, and analyse performance.

3. How we use cookies
We only use non-essential cookies if you give your consent. You can manage or withdraw consent at any time using the cookie settings tool available on our Site. Essential cookies are always active because the Site cannot operate correctly without them.

4. Strictly necessary cookies
These cookies are required for the Site to work and for security purposes. Consent is not required for them.

  • Session cookies used in the booking process to remember form progress during a visit.
  • Cloudflare protection cookies for security and spam prevention (for example __cf_bm lasting up to 30 minutes and cf_clearance lasting up to 1 year).

5. Functional cookies
These cookies improve user experience by remembering preferences and providing enhanced functionality.

6. Performance and analytics cookies
Set only if you provide consent. Used to understand visits and help improve the Site.

  • Google Analytics 4 (Consent Mode v2 supported). Common cookies include _ga and _ga_*, which may last up to 2 years.
  • If you decline analytics, Google may operate in a limited, cookieless mode (where enabled) to provide only aggregated, non-identifying data.

7. Marketing and advertising cookies
Set only with your consent. Used to measure conversions and deliver relevant ads.

  • Google Ads and related tags, such as _gcl_au, and DoubleClick cookies like IDE or test_cookie, lasting up to 13 months.
  • Meta Pixel (Facebook/Instagram), for example _fbp, typically lasting up to 3 months.

8. Consent Mode v2
Our banner collects granular consent choices for analytics and advertising and passes them to Google (for example, ad_user_data, ad_personalization, ad_storage, analytics_storage).

  • If you consent, the relevant cookies will be set.
  • If you refuse, Google receives only limited, aggregated signals that cannot be used to identify you.

9. Managing your cookie preferences

  • Banner controls: Choose Accept, Reject, or customise categories when you first visit the Site.
  • Change later: You can update your cookie preferences at any time using the settings option.
  • Browser controls: Most browsers allow you to block or delete cookies. Blocking some cookies may affect Site functionality.

10. Third parties and data transfers
Some cookies are set by third parties, such as Cloudflare, Google, and Meta, acting as processors or independent controllers under their own policies. Your data may be processed outside the UK or EEA. Where this happens, appropriate safeguards are used, including the UK International Data Transfer Agreement or Standard Contractual Clauses.

11. Data retention
Cookie lifetimes are listed above. Event and analytics data are kept only for as long as needed to meet the purposes stated. We typically retain analytics and booking logs for up to 12 months unless longer retention is required for legal or operational reasons.

12. Personal data and privacy
For more information about how we handle personal data collected through cookies and the Site, please see our Privacy Policy.

13. Updates to this policy
We may update this Cookie Policy to reflect changes in technology, providers, or legal requirements. Please check the “Last Updated” date above to see when it was last revised.

14. Contact
Questions about this policy or your cookie preferences? Contact us.